<p>Hello Admin,</p>
                    <p>A new support ticket has been created and requires your attention.</p>

                    <div style="background-color: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
                        <h3 style="margin-top: 0; color: #495057;">Ticket Details</h3>
                        <table style="width: 100%; border-collapse: collapse;">
                            <tr><td style="padding: 8px 0; font-weight: bold;">Ticket ID:</td><td style="padding: 8px 0;">{ticket_id}</td></tr>
                            <tr><td style="padding: 8px 0; font-weight: bold;">Subject:</td><td style="padding: 8px 0;">{ticket_subject}</td></tr>
                            <tr><td style="padding: 8px 0; font-weight: bold;">Priority:</td><td style="padding: 8px 0;">{ticket_priority}</td></tr>
                            <tr><td style="padding: 8px 0; font-weight: bold;">Department:</td><td style="padding: 8px 0;">{ticket_department}</td></tr>
                            <tr><td style="padding: 8px 0; font-weight: bold;">Status:</td><td style="padding: 8px 0;">{ticket_status}</td></tr>
                            <tr><td style="padding: 8px 0; font-weight: bold;">Created:</td><td style="padding: 8px 0;">{ticket_created_at}</td></tr>
                        </table>
                    </div>

                    <div style="background-color: #e3f2fd; padding: 20px; border-radius: 8px; margin: 20px 0;">
                        <h3 style="margin-top: 0; color: #1976d2;">Customer Information</h3>
                        <p><strong>Company:</strong> {tenant_company_name}</p>
                    </div>

                    <div style="background-color: #fff3e0; padding: 20px; border-radius: 8px; margin: 20px 0;">
                        <h3 style="margin-top: 0; color: #f57c00;">Ticket Description</h3>
                        <div style="background-color: #ffffff; padding: 15px; border-left: 4px solid #ff9800; border-radius: 4px;">
                            {ticket_body}
                        </div>
                    </div>

                    <p>Please review and assign this ticket at your earliest convenience.</p>

                    <div style="text-align: center; margin: 30px 0;">
                        <a href="{admin_url}" style="background-color: #007bff; color: white; padding: 12px 24px; text-decoration: none; border-radius: 5px; display: inline-block;">View Ticket in Admin Panel</a>
                    </div>

                    <p>Best regards,<br>{company_name} System</p>